Okay
  Public Ticket #2055918
Netlify Publii Syncing issue
Open

Comments

  •  10
    Ajeet started the conversation

    Hi,

    This is the second time I am facing this issue while setting up a new site with netlify.

    Issue: The publii app says that sync complete and go to your website now, but when you go to netlify dashboard, you would see the under Deploy section as UPLOADING.  Same issue is here as well

    https://publii.ticksy.com/ticket/2041174/

    https://ticksy_attachments.s3.amazonaws.com/netlify2_513.png

    The screenshot the user has attached is what I see and what I have seen a couple of times in the past. The new files are not getting pushed actually. i have tried several times during past 24 hours. All the files are there in my site's folder but changed are not being uploaded. There is no syncing issue at all.

    How did it happen: As the user in the above thread has asked that index file is not being replaced - that was one issue I faced last month as well. But this time, I pushed all my site's files to netlify and the site was live. Now I added a file "netlify.toml" in the site root folder and then I synced again. Publii says synced but netlify says UPLOADING forerver. I deleted that toml file from root folder and tried to sync again but netlify says UPLOADING. It's been 10 hours I have been seeing this msz.

    Now, when I create a new site and sync my site again, I can see the site as PUBLISHED.

    Netlify support team says the issue is not related to their server as they cannot see any new files in my websites.

    Can anyone help me out here pls.

    Thanks,

    Ajeet

  •  363
    Thomas replied

    Hi Ajeet,

    Could you provide a backup of your website - I will try to reproduce this issue on my Netlify account.

    I have tested few websites, but I am unable to reproduce this problem. If website on Netlify is marked as UPLOADING it can suggest that some file transfer was interrupted and Netlify waits for a file which will never come (so waiting few hours after deploying a website via Publii won't help).

    --
    Do you appreciate the support you've received today? If so, consider donating to the Publii team by clicking here; we'll be sure to use your donation to make Publii even better!

  •   Ajeet replied privately
  •  363
    Thomas replied

    Hi Ajeet,

    I have downloaded the backup and I can now see the same issue as you have described.

    I will debug it and I will come back to you with a potential solution.

    BTW - which OS are you using with Publii?

    --
    Do you appreciate the support you've received today? If so, consider donating to the Publii team by clicking here; we'll be sure to use your donation to make Publii even better!

  •  363
    Thomas replied

    Hi again,

    I have debug the connection with Netlify and I have found the following response while uploading files:

    Max site size exceeded (104857600)

    It seems that Netlify free plan allows only sites which weights up to 100MB per site and your website weights around 160MB now.

    I will implement a notification about this error in Publii v.0.35.1, because as I see people gets this error more and more.

    --
    Do you appreciate the support you've received today? If so, consider donating to the Publii team by clicking here; we'll be sure to use your donation to make Publii even better!

  •  363
    Thomas replied

    Issue with lack of notifications regarding the problems, solved here: https://github.com/GetPublii/Publii/issues/449 

    --
    Do you appreciate the support you've received today? If so, consider donating to the Publii team by clicking here; we'll be sure to use your donation to make Publii even better!

  •  10
    Ajeet replied

    Thanks so much Thomas.

    I am using Windows 10 Pro latest build. One thing if you can clarify me - If netlify site size restriction is  100 mb max, than how am I able to upload manually 157 mb ( my current site size).  I am creating the non-compressed folder in using publii server settings and uploading the file.

    Thanks

  •  363
    Thomas replied

    the question regarding size is a question for Netlify. Their API behaves strangely - I was able to upload a website which weights 110MB, so it must be an issue with their API.

    --
    Do you appreciate the support you've received today? If so, consider donating to the Publii team by clicking here; we'll be sure to use your donation to make Publii even better!

  •  10
    Ajeet replied

    Thank you. I will ask them

  •  10
    Ajeet replied

    Hi Thomas,

    I have asked this in Netlify community, and here is the response from the Head of their Support,

    "There is no intended size limitation in normal use, but in case you try to upload a file with a newline in the name, you hit an unintended area of the code where we do check your total deploy size and output an error about 100MB limitation.
    So, don’t do that and there is no site size limit".

    Full thread: https://community.netlify.com/t/free-plan-website-size-limit/2084/6

    Can you please check once, the thread

  •  363
    Thomas replied

    Hi Ajeet,

    That's weird, because we are not uploading files with newline in the name. The problem must lie somewhere else. I suppose that it can be connected with images contents as when your website is processed by our improved thumbnails regeneration engine (will be available at Publii 0.35.1) then all is uploading correctly.

    But in fact it still looks like Netlify API error.

    --
    Do you appreciate the support you've received today? If so, consider donating to the Publii team by clicking here; we'll be sure to use your donation to make Publii even better!

  •  10
    Ajeet replied

    Hi Thomas,

    Thanks for the information. One of the users had the similar issue (https://publii.ticksy.com//ticket/2041174/). Whatever be the reason, the manual upload thing is working smoothly. So, there might be the issue with this current v0.35 (or not). To verify if there is any issue due the images with the current version of Publii, I can send the website backup to their support team to look into it but it will be the last thing to do.

    When is v0.35.1 getting released on ?

  •   Ajeet replied privately